Organizations & Vendors

Companies, developers, and communities in the ITSM world

Germany

Provider of free and premium add-ons for OTRS, Znuny, and OTOBO. Known for Modern Skin Customer and other UI enhancements.

Germany

Creator and maintainer of OTOBO, the open-source helpdesk forked from OTRS CE. Provides enterprise support and hosting.

Germany

Developer of Open Ticket AI Runtime and Python REST API Client for OTRS/Znuny. Focused on AI-powered ITSM tooling.

Frankfurt am Main, Germany

Maintainer of the Znuny open-source ticket system. Provides commercial support, add-ons, and professional services.